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We’re here to offer solutions to all your questions

Our dedicated team is committed to providing you with informative and supportive answers

Is FlyWP a hosting provider?

FlyWP is a customizable managed hosting platform and cloud server control panel for WordPress. Choose to bring your own server or host directly through FlyWP – both with a simplified, managed experience.

Does FlyWP support PHP apps other than WordPress?

FlyWP is primarily optimized for WordPress hosting and management.
However, you can deploy other PHP-based applications, but advanced configurations may require manual setup.

Do I pay the cloud server provider directly, or are there additional costs through FlyWP?

It depends on how you use FlyWP:
BYOS (Bring Your Own Server): You pay your cloud provider directly and FlyWP separately.
FlyWP Managed: You pay one combined fee to FlyWP, which includes both the server and the control panel – no separate billing required.

Does FlyWP support multisite WordPress installations?

Yes, FlyWP fully supports multisite installations. You can create and manage multisite networks directly from the FlyWP dashboard, whether on subdomains or sub-directories.

Can I host multiple websites on a single server with FlyWP?

Yes, FlyWP allows you to manage and host multiple websites on a single server. The number of websites depends on your server’s capacity, making FlyWP an ideal solution for managing multiple WordPress sites efficiently.

How does FlyWP handle backups and restores?

FlyWP offers a flexible backup system where you can add an external backup provider and set up automated backups and restore accordingly.

Can I use custom email gateways with FlyWP?

Yes, FlyWP allows you to set up email gateways for specific sites. You can choose from popular options like PostMark, Sendgrid, and Mailgun, or configure a custom SMTP server for email sending

Does FlyWP support remote cloud or SFTP backup?

We currently have Google Cloud, Amazon S3, Cloudflare R2, Amazon S3, and other S3-compatible storage options. For other options, you can submit a feature request. If enough people want it – we may build it. We have a plan for SFTP backup support on the horizon.

Does FlyWP support shared hosting?

No – FlyWP does not support shared hosting.
From FlyWP’s official documentation, it only works with:
– VPS servers
– Cloud providers like DigitalOcean, AWS, Vultr, Hetzner, etc.
– Custom servers via SSH

Can I install Apache servers instead of Nginx?

Sorry, not right now. Nor do we plan to add Apache server support anytime soon. Thank you for considering FlyWP! Your feedback is truly appreciated.

Can I connect with cPanel?

No, you cannot connect cPanel/or use cPanel with FlyWP. These are different platforms altogether with different purposes. FlyWP is made from the ground up for hosting WordPress sites only and replaces the need for cPanel.

Can I add a custom server that is not directly available on FlyWP?

FlyWP allows you to add a custom server besides integrated server provider options (DigitalOcean, Vultr, Amazon EC2, Hetzner, and Akamai). You can check our docs for more info.

Does FlyWP support server migration?

FlyWP doesn’t have the server migration feature at the moment. We will work on it, hopefully. For site migration, follow our documentation.

Where are backups stored, and what storage providers does FlyWP support?

Backups are stored in remote locations that you add. Currently, we support AWS S3, Cloudflare R2, Google Cloud, Digital Ocean Spaces, Wasabi, and any S3-compatible storage providers.

What are the minimum hardware and OS requirements for servers, and what types of servers does FlyWP support?

We recommend a fresh VPS with at least 2 vCPUs and 2GB of RAM. FlyWP supports Ubuntu 22.04 along with ARM64 architecture. Other server types, such as Debian and Windows, are not currently supported.

Are the “missing config file” warnings for services like Redis, MySQL, and Nginx expected due to Docker?

No. This is not expected behavior, even for containerized services. We do not observe “missing config file” warnings on any of our production servers.

If you’re encountering this issue, please share additional details or the full Lynis report so our team can investigate further.

Is the Linux finding “No dedicated security repository in /etc/apt/sources.list” expected?

Not necessarily. On many modern Linux distributions, security repositories are configured under /etc/apt/sources.list.d/ rather than directly in /etc/apt/sources.list.

This finding may therefore be a false positive. However, if no security repositories are configured in either location, it may indicate a misconfiguration in the server provider’s base image. In such cases, we recommend reviewing the APT sources or contacting FlyWP support for verification.

Can I host multiple websites on a single server with FlyWP?

Yes. You can host unlimited websites on a single server, with no restrictions based on your plan.

How do I get support?

Our support team is always here to help. You can reach us via:

– Live chat directly from your FlyWP dashboard
– Support Via Email
– Documentation and guides
– Community support

We’re committed to helping you every step of the way.

What changed in FlyWP pricing?

We’ve moved from tier-based plans to a more flexible usage-based pricing model. You now pay per server, and all core features are included (except add-ons).

Do I still need to pay separately for FlyWP and my cloud provider?

No. If you deploy servers through FlyWP, everything is combined into one simple payment. If you bring your own server (BYOS), you’ll continue paying your cloud provider separately.

What is Customizable Managed Hosting?

It’s a new way to deploy servers directly through FlyWP. You choose your cloud provider (DigitalOcean, Vultr, or Akamai), configure your stack, and FlyWP handles setup, environment, and integrations – all in one place.

Do I get full control over my server?

Yes. Whether you use your own server or are managed through FlyWP, you get full root/SSH access and complete control over your server environment.

Are there any feature limitations on lower pricing?

No. All core FlyWP features are available on every server – even if you’re running a single $5 server. Only add-ons remain separate.

Can I host unlimited websites?

Yes. You can host unlimited websites on all servers without any restrictions.

What does “pay per server” mean?

You only pay for the number of servers you manage with FlyWP.
There are no tier upgrades – your cost scales based on actual usage.

What’s the difference between BYOS and FlyWP-managed servers?

BYOS (Bring Your Own Server): You connect your own cloud server and manage it via FlyWP
FlyWP-Managed: You deploy servers directly through FlyWP with simplified billing and managed setup

Are there discounts for managing multiple servers?

Yes. We offer automatic volume discounts, so the more servers you manage, the more you save.

Can I switch between BYOS and FlyWP-managed hosting?

Yes. You can choose the approach that fits your needs – or even use both, depending on your workflow.

Documentations

Dive into the world of FlyWP with our beginner-friendly tutorials.

How-To Guides

Changelogs

Explore the journey of FlyWP’s development and see how it has grown over time.

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Seeking further assistance or have inquiries about FlyWP?

Contact us at [email protected]. Let us help you navigate smoothly